When making a payment or setting up your account, you’ll need your Guarantor Number. Look at the upper right-hand corner of your billing statement, near the credit card information section. Your Guarantor Number will begin with a “1” or a “2.” If you have trouble locating your Guarantor Number, please contact our billing department for assistance.
New patients are welcome at Orthopaedic Associates of Wisconsin. We accept most major health insurance carriers, Government plans, Medicare Part B, Wisconsin Medicaid (specific plans), self-pay, HealthShare members, and workers' compensation plans. Please contact your insurance carrier for more information or call us at 262-303-5055 ext 3004. When contacting your insurance, Orthopaedic Associates of Wisconsin's Tax ID is 391-101-566.
You’re protected from surprise or balance billing when receiving emergency care or certain services at an in-network hospital or ambulatory surgical center. Balance billing happens when out-of-network providers charge you the difference between what your insurer pays and what they charge. Under federal and state law, you cannot be billed more than your in-network costs for emergency services or care from certain specialists—even if they're out-of-network. You’re only responsible for standard cost-sharing like copays, coinsurance or deductibles. Learn more about your rights at cms.gov/nosurprises or ncdoi.gov.
If you’re uninsured or not using insurance, you have the right to receive a Good Faith Estimate that outlines the expected cost of your medical care. This estimate includes all related expenses for non-emergency services, such as tests and equipment. You can also request one in advance. If your bill ends up being $400 or more over the estimate, you have the right to dispute it. Learn more at cms.gov/nosurprises.